In an ever-evolving landscape of technological advancements and societal changes, the realm of physical security stands at the forefront, continuously adapting to new challenges and innovations. As we step into 2024, let’s look at the emerging trends set to shape the security industry.
Performance-Driven Contracts
The emphasis on performance-driven outcomes signifies a departure from the conventional checklist mentality towards a more dynamic and responsive security framework. Instead of merely meeting predetermined criteria, security measures are now evaluated based on their effectiveness in real-world scenarios. With the advances in security technology in the past couple of years, the current technology and tools available in the market are ideal to meet these performance-driven specifications. A notable example of this shift can be seen in the adoption of advanced analytics and artificial intelligence. AI and neural networks possess the capability to swiftly analyze extensive datasets from various origins, enhancing the efficiency and precision of threat detection. These systems can adeptly assimilate and learn from novel information, thereby refining their performance as time progresses.
For instance, smart surveillance systems equipped with AI algorithms can not only detect but also predict and prevent potential threats. These systems analyze patterns, recognize anomalies, and adapt dynamically, contributing to a more proactive and efficient security posture. The focus is no longer solely on having security measures in place but on ensuring they actively contribute to a safer environment, while reducing the chances of human error.
Reducing Reliance on Traditional Manpower
According to research by Genetec, almost 40% of organizations are also struggling with physical security labor shortages. With the labour crunch and high turnover rates endemic in the industry, organizations are struggling with hiring and retaining security personnel due to the demanding nature of the job, long hours, and sometimes low wages. Many in the security industry have faced challenges related to an aging workforce. As older security professionals retire, there has been a struggle to attract younger talent to replace them.
To tackle this, an example is Singapore’s Progressive Wage Model coming into effect this 2024, where security professionals receive fair wages based on their skills and experience. This will incentivize organizations to focus on maximizing their value on escalating operating expenditure, while encouraging security teams to further develop the human advantage within their security operations.
While human personnel remain important in security, there is a discernible trend towards reducing reliance on sheer numbers in favor of more intelligent, technology-driven solutions, such as virtual video guard tours (VVGT) to supplement lower value tasks such as traditional guard patrols.
In this era of digitalization, organizations will seek for more collaborative security technologies to complement security manpower, where organizations will face the challenge of balancing technology with skill investment to build a more robust security.
Performance-Driven Contracts Achieving Interoperability between Manpower & Technology
The reduction in traditional manpower is coupled with a strategic focus on cultivating highly skilled professionals capable of adding substantial value. A relevant example is the emphasis on professionals with expertise in advanced technologies. Over the years, however, advancements in infrastructure and processes coupled with increasingly complicated threats have impacted the efficacy of the human advantage in security as part of the holistic security process. As a result, the security landscape becomes more sophisticated, having skilled professionals who can navigate these technologies, interpret complex data, and make informed decisions in real-time is crucial.
The integration of security manpower with evolving technology is a key focus in 2024. Achieving interoperability ensures a harmonious collaboration between human professionals and cutting-edge tools. Ademco’s Central Monitoring and Command Centre (CMCC) can facilitate seamless communication between security professionals, ensuring a coordinated response to potential threats. The integration of CMCC with advanced technologies enhances the efficiency of security operations. It allows for real-time data sharing, quick decision-making, and optimal resource allocation, all contributing to a more effective security infrastructure.
With a landscape saturated with many brands with their own proprietary technologies and different specifications, organizations often face the challenge of selecting and implementing the right technology for their specific needs. To bridge the gap between the lack of in-house expertise and cutting-edge technology implementation, organizations can tap on CMCC’s knowledge and experience to supplement their security operations.
Ensuring Security Teams are Battle-Tested: Real-World Preparedness
In the pursuit of a resilient security landscape, there is a growing acknowledgment that security teams must not only be battle-ready but also battle-tested. Practical training, simulations, and scenario-based exercises are paramount in achieving this. An example of this approach is the use of immersive training simulations that replicate real-world security threats.
For instance, security teams can undergo simulations involving physical breaches or natural disasters. These simulations not only prepare professionals for a diverse range of scenarios but also highlight potential areas for improvement in security protocols. By subjecting teams to realistic challenges, the industry aims to fortify its defenses and ensure that security measures are effective when faced with actual threats.
Enhancing Security Process Flow: Empowering End-Users and Enabling Security Mobility
A significant aspect of the evolving security landscape is the drive to empower end-users through seamless self-service technology. User-friendly interfaces and accessible security measures ensure that non-experts can actively contribute to monitoring and responding to security threats. An exemplary case is the adoption of Ademco’s VerifSuite solution for end-users.
VerifSuite’s user-friendly interface allows end-users to manage and monitor security systems effortlessly. This solution, integrated with the Verifsuite mobile applications, enables users to receive real-time alerts and control access to secured areas. By incorporating such advanced solutions, the industry not only democratizes security operations but also ensures that end-users play an active role in maintaining a secure environment.
Embracing the Future of Security
In conclusion, the evolution of security in 2024 is characterized by a commitment to performance-driven outcomes, reduced reliance on traditional manpower, and a strategic focus on highly skilled professionals. The integration of cutting-edge technology, interoperability between manpower and tools, real-world preparedness, and the empowerment of end-users through solutions like Ademco’s VerifSuite and Central Monitoring & Command Centre are defining this transformative journey. As the industry embraces these trends, it is poised to create a security environment that is not only efficient and adaptable but actively involves and empowers its stakeholders.